How we do things
Plain-language policies for ordering, changes, allergens and your information. Last updated October 2026.
1. Ordering and cutoffs
We bake Mon–Sat. Orders for a bake day close at 12:00 PM, the day before. The order page always shows the next open day, the exact deadline, and how many are left. Days can close or fill up.
- Orders are prepaid. Prices include tax.
- When you tap Pay, we hold your items for up to 30 minutes. Your card is authorized first and charged only once your order is confirmed. If checkout is not completed in time, you are not charged.
- An optional tip is final once you tap Pay.
- Drop off costs $5, free with 5 or more products, within 15 miles of 30507. Porch pickup is free.
2. All sales final
All sales are final. We do not offer self-serve cancellations or refunds. If we make a mistake with your bake, we will make it right: refunds are decided and issued by us, only for a bake mistake. Please contact us if something is wrong with your order.
3. Rescheduling and switching methods
Until the order deadline for your bake day, you can change the day and the pickup hour or drop-off window yourself from your account. After the deadline nothing can be changed; you are welcome to message us.
- Pickup to drop off: the $5 drop-off fee applies unless your order has 5 or more products. If part of the fee is already paid, only the rest is charged. We re-check your address against the delivery area.
- Drop off to pickup: the $5 fee is kept and is not refunded.
4. Allergens and HB 398 disclosure
Under Georgia’s cottage food law (HB 398), every product page and label shows our business name, phone number and GDA ID, with this notice:
Each product lists its ingredients and a “Contains:” line. If you have an allergy or any question about a product, please contact us before ordering.
5. Privacy
We collect only what we need to take and deliver your order and to answer you.
- What we store: your name, email address, phone number, drop-off address, order history, and any note you add.
- Payments: card payments are handled by Stripe. We never see or store your full card number.
- Addresses: we use Google services to suggest and check drop-off addresses against our delivery area.
- Email: we send order confirmations and updates. Marketing email happens only if you opt in, and we ask you to confirm your address first.
- Where it lives: your information is stored with our database provider, Supabase.
To see, correct or delete your information, email info@thankfulgifts.net.
6. Terms
- An order is confirmed when your payment is confirmed. Until then it is only a request.
- Availability, prices and the menu can change; the order page shows what is current when you pay.
- Our products are made at a residential property that is exempt from state inspection, and they may contain allergens.
- We may update these policies; the date at the top shows when they last changed.
Questions? Email info@thankfulgifts.net.